Are you having trouble adding an image to your canvas project? Make sure you have the project photo box selected. If your Upload a Photo button is greyed out, and there is no blue box surrounding your canvas project. The project is not selected.
Click “Your Photo Here”, and your project should be highlighted with a blue square, and the upload a photo box will become active.
Can I add multiple images to one canvas?
You can only add one file to a canvas. We do not have a collage feature on the website or in ROES for canvases. You can create a collage in editing software such as Photoshop and upload it to the project. Use one of our templates as a guide.
You can find templates here: https://www.artsycouture.com/template-library
My image on my canvas is cropping!
If your image is cropping you can try a few different solutions.
- Resize your image to fit the canvas, use one of our templates as a guide. Find our templates here: https://www.artsycouture.com/template-library
Make sure the template guide is removed from the final image before saving it.
- Choosing a solid border of black or white instead of a full image wrap may keep the image from wrapping around the sides.
Full wrap Example:
Solid Border Example:
A different size canvas may work better for you image. We do not offer custom sizes but check out some of our more popular size choices here:
https://artsycouture.zendesk.com/hc/en-us/articles/360001953073-Custom-Sizes
Can I get my canvas in a Matte Finish
Unfortunately, canvases only come in one finish. It is sealed with a UV coating that gives a semi-gloss finish, however, the texture of the canvas fabric is still visible.
How will I know where my image will wrap on my Canvas?
If you are selecting a full wrap option for your canvas, a portion of the image will go around the sides of the canvas. The cutout corners marks where your image will wrap around the sides. The portions marked in pink on the example below show what will be wrapped around the sides.
Clicking the preview button will show you a 3d version of the canvas so you can see where the image will wrap. 
I am planning a canvas gallery wall, how will I know what sizes go well together?
Outlining your canvas wall beforehand for your space is the only way to know what will work well together. Here is an Artsy Blog to help you with that!
http://www.artsycouture.com/blog/creating-a-canvas-gallery-wall/
What hangers come with the canvas?
No need to worry, Artsy Canvases come ready to hang! Depending on the size, it will come with a sawtooth hanger or a wire hanger. These cannot be changed or altered.
Wire hangers are placed ⅓ of the way down from the top of the canvas.
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