The ability to Rush an order depends on the product and current in-lab volumes of that item. Rushes are on a case-by-case basis and must be pre-approved by the Production Management Team. If you are inquiring to see if we can rush the processing time of an order please have the item quantity, type, and in-hand due date ready so that we may best assist you. Rush orders can incur an additional charge of 50% of the merchandise cost and must ship with FedEx Overnight Delivery service.
To start an inquiry please fill out a contact form. If you prefer to speak with us via phone (855-278-7926) or live chat, our office hours are Monday through Friday 10:00 am - 5:00 pm EST.
The standard in-lab processing time is listed under the Processing + Shipping Information section on the specific product page. You may also view the standard in-lab processing times of all our products here.
* Please note, we typically can not accept rush orders at all during the months of November and December.