Processing time or 'In-lab time' refers to the time it takes your order to make it through our lab. All of our items are hand-crafted and individually inspected before they ship out to you. Please make sure to note, the processing time of your order is SEPARATE from the SHIPPING TIME. When factoring the overall turnaround time of your order, the time from when you submit the order to when it is delivered to your doorstep, you do want to factor in the processing time PLUS the shipping time. For more information regarding our shipping methods and shipping times, please review our Shipping FAQ
On each product page on the website, we do list the processing time for that product. The posted processing times are approximate and are therefore not guaranteed. If you happen to have a specific deadline regarding your order and are unsure as to if you will receive it on time, please do not hesitate to call us at 855-278-7926, email us at firstname.lastname@example.org or message us via live chat!
Any order received after 2 PM EST (on a given business day, Monday through Friday) is considered to have arrived on the following business day. Orders submitted prior to 2 PM EST, will begin production the same day. Furthermore, please advise, one business day is one full 24 hour period. For example, Monday to Tuesday is day 1, Tuesday to Wednesday is day 2, Wednesday to Thursday is day 3, and so forth!
For a quick reference, we have listed our standard production times for our products below. Please note: these are approximate!
Premium Canvas Gallery Wraps: 5 business days in-house
Classic Canvas Gallery Wraps: 5 business days in-house
Gallery Blocks: 7 business days in-house
Metal Prints: 5 business days in-house
Cube Décor: 4 business days in-house
Professional Prints: 5 business days in-house
Mounted Prints: 6 business days in-house
Custom USB Drives: 4 business days in-house (unless combined with custom presentation box)
Custom Presentation Boxes: 4-5 business days in-house
Press Cards: 3 business days in-house
Photo Books: 3-5 business days in-house
Albums: 7 business days in-house
Metal Ornaments: 5 business days in-house
Cube Ornaments: 4 business days in-house
*During peak seasons (May, November + December), turnaround times may be extended depending on volumes.
The office will be closed for the following Holidays
New Years Day